%402x.svg)
Managed Services That Work. Results That Stay.
How we deliver ongoing value in your (Micro)Strategy environment?
01
Administration & environment management (on-prem)
We manage your (Micro)Strategy environment end-to-end, configuring security roles and ACLs, setting up users, user groups, and projects, and ensuring smooth database connectivity.
Routine tasks like server restarts, cache purges, or data refreshes are automated, while more complex flows are handled with System Manager or custom scripts.
We also manage Distribution Services, deploy custom plug-ins, and clean up unused objects and inactive users to keep your environment lean and efficient.
02
Incident & issue resolution
We troubleshoot user-reported errors, resolve connectivity issues, and investigate data discrepancies to ensure platform reliability.
When deeper problems arise, we analyze both performance and memory-related challenges, helping you maintain a stable and responsive environment.
03
Report & dashboard optimization
We improve report efficiency by optimizing SQL queries and adjusting VLDB settings. To support growing data volumes, we continuously adapt semantic models, cubes, and datasets — ensuring your analytics layer performs at scale.
04
Dashboard development & business logic
We respond to business needs by creating new dashboards and KPIs from scratch. We also modernize existing dashboards — adding new filters, advanced visualizations, or refreshing their look and feel.
In addition, we build semantic models to support new business use cases and create or update mobile apps and HyperCards to bring insights directly to your users.
05
Training & enablement
We help your team make the most of MicroStrategy by sharing best practices in dashboard design and platform management. Through targeted trainings and workshops, we empower end users and IT teams alike, accelerating adoption across the organization.
We also advise on how to implement self-service analytics — balancing accessibility with governance.
